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​​Overview of Cloud Computing
  •  Introduction
  •  Evaluation of Cloud Computing
  • Advantages and Disadvantages
  • Cloud Services
                SAAS
                PAAS
                IAAS
  • Types Of Cloud
                Public Cloud
                Private Cloud
                Hybrid Cloud
  • Architecture Of Cloud Computing
  • Key characteristics of cloud computing
  • Comparisons with other computing techniques

Salesforce.com Overview
  • Introduction
  • Evaluation of Salesforce
  • Advantages and Disadvantages
  • Architecture Of Salesforce
  • Salesforce Editions and Pricing
  • Salesforce Environments
               Sandbox
               Production
  • Types of Sandboxes
  • App Exchange

Salesforce.com CRM
  • What is CRM?
  • Evolution of CRM
  • Business value of CRM
  • Compare Salesforce.com CRM with other CRM products                                                                                                                              















Salesforce Admin

  






















Visualforce ( User Interface)


  • Introduction
  • Page Creation different ways
  • Visualforce page tags
  • Detail Explanation about each tag functionality with real time scenarios.
  • Visualforce page Controllers
  • Dynamic VF Bindings
  • Template with VF
  • Adding VF to force.com
  • Visualforce page Components
  • Overriding buttons, links and tabs VF
  • Action Function, Action Support, Action Region, Action Status/Poller
  • Html,CSS ,Java Script and JQuery uses in vf page
  • Best Practices

APEX















Deployments

  • Change set
  • Eclipse Force.com IDE
  • ANT Tool

Eclipse Force.com IDE

Packaging
  • Managed Package
  • Un-Managed Package



Service Cloud:

  • Case Management
  • Creating cases
  • Manage cases
  • Assignment Rules
  • Escalation Rule
  • Email to Case
  • Web to Case
  • Entitlement and Milestones
  • Communities
  • CTI Adapter
Sales Cloud:

  • Campaign Management
  • Lead Management
  • Lead Creation
  • Lead Convert Web to Lead Assignment Rules
  • Account and Contact Management
  • Opportunity Management
  • Forecasting
  • Products and Price books
  • Quote

  • Field Dependency
  • Relationships
  • Validation Rules
  • Page Layouts
  • Record Types
  • Reports and Dashboards
  • Report Type
  • Analytical/ Reporting Snapshots
  • Schema Builder
  • Workflows and Approvals
  • Email Templates
  • Document Object
  • Attachment Object
  • Content Library
  • Custom Labels
  • Static Resource
  • Home Page Component
  • Data Migration
                 Import Wizard
                 Apex Data Loader
                 Workbench.developerforce.com

  • Company Profile
  • User Creation
  • Roles
  • Profile
  • User Licenses
  • Permission sets
  • Public Groups
  • Queues
  • Login History
  • Network Access
  • Sharing Settings
  • Translation Workbench
  • Schedule Jobs
  • Apex Jobs
  • Force.com MVC Architecture
  • Apps
  • Tabs
  • Objects
  • Fields
  • Formula Fields
  • Vlookp
  • Introduction
  • Oop's features
  • Detail Explanation about Class, Property and method declaration
  • Scope of variable
  • Access Specifies
  • Data Types (Primitive and Non-Primitive)
  • Apex Keywords
  • Purpose of with sharing and without sharing class
  • Collections
  • SOQL and SOSL
  • DML Statements
  • Governor limits
  • Email Services
  • Annotations
  • Apex Debugging
  • String Query
  • Database Statements
  • Dynamic Apex
  • Batch Apex
  • Schedule Apex
  • Wrapper Classes
  • Apex Best Practices
  • Apex Triggers
  • Test Classes
  • Exposing and Invoking SOAP/REST API classes