Salesforce

Salesforce Online Training

SV Tech Soft provides a comprehensive Salesforce online training course that covers a wide range of material with detailed explanations. You will gain a clear understanding of all the core concepts needed to pass the Salesforce Certification Exam. Our Salesforce Certification training course will help you master the core features of Salesforce, the world’s most popular cloud-based CRM tool.

This course empowers you to implement, configure, and manage CRM (Sales and Service Clouds), Admin, Apex Development, Visualforce Pages, Lightning Aura, LWC, Integration, and Salesforce AI.

Why Salesforce Training from SV Tech Soft

  • World-Class Instructors
  • Expert-Led Mentoring Sessions
  • Instant doubt clearing
  • One-On-One Learning Assistance
  • Help Desk Support
  • Resolve Doubts in Real-time
  • Course Access Never Expires
  • Free Access to Future Updates
  • Unlimited Access to Course Content
  • Industry-Relevant Projects
  • Realtime scenario’s explanation
  • Quizzes & Assignments
  • SV Tech Soft Training Certificate
  • Graded Performance Certificate
  • Certificate of Completion
  • Take your Salesforce journey from Beginner to Professional level.

Salesforce Admin Course Content

SV Tech Soft offers a comprehensive Salesforce Administrator Online Training Course designed to provide in-depth knowledge with detailed explanations. This course prepares you to understand all the core concepts required to pass the Salesforce Administrator Certification Exam.

You will gain expertise in configuring, implementing, and managing Salesforce CRM, including both Sales Cloud and Service Cloud, the world’s leading cloud-based CRM platform.

Salesforce Admin Course Content

  • Introduction to cloud computing
  • What is Cloud Computing?
  • Main Objectives of Cloud
  • Benefits and Features of Cloud Services
  • Types of Clouds (Public, Private, Hybrid)
  • Overview of Cloud Services – IaaS, PaaS, SaaS
  • Advantages of Cloud
  • Architecture of Cloud Computing
  • Comparison with Traditional Computing
  • What is Salesforce.com?
  • com vs. Force.com
  • Salesforce Environments
  • Types of Editions:
    • Professional, Enterprise, Unlimited, Developer, etc.
  • Edition Comparisons
  • Salesforce Releases
  • com Platform Overview
  • Types of Sandbox Environments
  • Sandbox vs. Production
  • Salesforce Account Creation
  • Declarative vs. Programmatic Customization
  • Salesforce AppExchange
  • Trailhead
  • Salesforce Certifications Overview
  • What is Salesforce CRM
  • Comparison with other CRM applications
  • Type of clouds available in CRM
    • Sales Cloud
    • Service Cloud
  • Sales Cloud
    • Salesforce sales cloud life cycle
    • Different sales objects in salesforce
    • Campaign Management
    • Lead Management
    • Lead conversion
    • Account Management
    • Contact Management
    • Opportunity Management
    • Product Management
    • Quote Management
  • Service Cloud
    • Salesforce service cloud life cycle
    • Different service objects in salesforce
    • Case Management
  • Audit Trail
  • creating Company Profile
  • Setting Fiscal Year
  • Setting Business Hours
  • Setting Holidays
  • Setting Language
  • Identifying Edition
  • Organization and Data Access Overview
  • Login Hours, IP Restrictions and Session Settings
  • Password Policies
  • Salesforce Auditing
  • Salesforce Identity and MFA
  • SFDC Application Basics
  • Working with Apps & Tabs
  • Custom Application & Tab Creation
  • Standard vs. Custom Objects
  • Customizing Standard Objects
  • Custom Object & Field Creation
  • Field Dependencies & Global Value Sets
  • Record Types & Page Layouts
  • List Views, Related Lists, Compact Layouts
  • Lightning App Builder
  • Field History Tracking
  • Formula field – Different Logical Operators, Formula Fields and Cross Object Formula
  • Data Aggregation using Roll-up Summaries
  • Validation Rules
  • Duplicate Rules
  • Date, String & conditional Functions.
  • Understanding Relationships in Salesforce
  • Creating & Managing Relationships
    • Lookup
    • Master-Detail
    • External Lookup
    • Self
    • Many-to-Many
    • Hierarchical
  • Record Types & Picklists
  • Profiles & Permission Sets
  • Enforcing Field Level Security
  • User Management
  • Creation of
    • Users
    • Role Hierarchy
    • Profiles and Permission Set
  • Delegated Administrator Setup
  • Difference between Profile & Role
  • Organization Wide Default [Sharing Settings]
  • Sharing Rules
  • Manual Sharing
  • Apex Sharing
  • Different type of record sharing
  • Profile & Role Level Security
  • Public Groups
  • Queues
  • What is Business Process?
  • Automating Process using:
  • Workflow
  • What is Workflow
  • Types of workflows
  • Different actions in workflow
  • Time-triggered workflow
  • What is Email Template
  • Type of Email Templates
  • Creation of Email Templates
  • Process Builder
  • What is Process Builder
  • Type of actions in process Builder
  • Difference b/w workflow and Process builder.
  • Flow
  • What is flows
  • Type of Flows
  • Different type of actions in flows
  • Approval Process
    • What is approval Process
    • Type of Approval process
  • Install Data loader
  • Data Loader actions
    • Insert
    • Update
    • Upsert
    • Delete
    • Hard Delete
    • Export
    • Export All
  • io
  • Working with Workbench
  • Working with Import Wizard
  • Audit Logs & Field History Tracking
  • Debug Logs
  • Email Logs
  • Login History & IP Whitelisting
  • Introducing Reports
  • Build a Report
  • Run and Then Read a Report
  • Share a Report
  • Report Limits etc.
  • Working with Different Types of Report
    • Summary Report,
    • Tabular Report,
    • Joined Report and
    • Matrix Report
  • Report Types
  • Introducing Dashboards Component Types
    • Chart
    • Gauge
    • Metric
    • Table
  • Introducing Custom Report Types
  • AppExchange Overview
  • Finding and Selecting an App
  • Installing an App
  • What is Package
  • What is Managed Package
  • What is Unmanaged Package
  • b/w Managed and Unmanaged Package
  • How to Create package in Salesforce
  • How to add components to Package etc.
  • Overview of deployment
  • Various ways of Deployment steps
  • What is package.xml
  • Inbound and Outbound Change Set
  • ANT Tool
  • Workbench
  • GIT
  • Flosum etc.
  • Chatter
  • Feed Tracking
  • Public, Private, Broadcast Group

Salesforce Development Course Content

SV Tech Soft offers a comprehensive Salesforce Development Online Training Course that provides in-depth coverage of key topics with detailed explanations. The course is designed to help you thoroughly understand the core concepts required to pass the Salesforce Platform Developer I and Platform Developer II certification exams.

Our Salesforce Developer training focuses on delivering high-quality instruction that builds strong foundational knowledge, combined with a practical, hands-on approach. The course includes real-time industry use cases and scenarios to help learners apply best practices and gain the experience needed to work confidently on real-world projects.

Below are the core components of the course:

  • Apex Development
  • Visualforce Page
  • Lightning Aura
  • Lightning Web Components
  • Integrations
  • Salesforce AI

Apex Development

Apex is Salesforce’s proprietary object-oriented programming language used to build custom business logic

  • What is Apex?
  • Features and Benefits of Apex
  • When to use Apex
  • Apex vs. Declarative Tools
  • Apex Development Tools (Developer Console, VS Code, Sandbox, etc.)
  • Understanding Governor Limits
  • Variables, Data Types, and Operators
  • Control Statements (if-else, switch, loops)
  • Collections in Apex (List, Set, Map)
  • Enums
  • String & Date Handling
  • Working with sObjects
  • Classes and Objects
  • Constructors
  • Access Modifiers (public, private, global, etc.)
  • Inheritance and Polymorphism
  • Abstract Classes and Interfaces
  • Static vs. Instance Methods and Variables
  • What is SOQL (Salesforce Object Query Language)
  • SELECT, WHERE, ORDER BY, LIMIT
  • Relationship Queries (Parent-to-Child & Child-to-Parent)
    • What is SOSL (Salesforce Object Search Language)
    • SOQL vs. SOSL
    • Best Practices for Query Optimization
  • Performing DML operations: Insert, Update, Upsert, Delete, Merge
  • Working with Lists and sObjects
  • Error Handling in DML
  • Partial Success with Database class methods
  • Handling Mixed DML Exceptions
  • What is a Trigger?
  • Trigger Events: Before and After (Insert, Update, Delete, etc.)
  • Trigger Context Variables
  • Trigger Syntax and Structure
  • Recursive Trigger Handling
  • Trigger Best Practices
  • One Trigger Per Object Pattern
  • Calling Helper Classes from Triggers
  • Types of Exceptions in Apex
  • Try-Catch-Finally Blocks
  • System-Defined vs. Custom Exceptions
  • Writing and Throwing Custom Exceptions
  • Logging and Debugging Techniques
  • Importance of Test Classes
  • Writing Test Methods
  • Creating Test Data in Apex
  • Using System.assert Methods
  • startTest() and Test.stopTest()
  • Achieving Code Coverage >75% for Deployment
  • Using @isTest and SeeAllData Annotation
  • Need for Asynchronous Processing
  • Future Methods
  • Batch Apex
  • Queueable Apex
  • Scheduled Apex
  • Use Cases and Limitations of Each Type
  • Custom Business Logic Implementation
  • Trigger Framework Design
  • Invoking Apex from:
  • Process Builder
  • Lightning Components
  • REST APIs
  • Working with Custom Settings and Custom Metadata
  • Using Developer Console
  • Using Visual Studio Code with Salesforce CLI
  • Change Sets
  • ANT Migration Tool
  • Workbench and Metadata API (brief overview)
  • Avoiding Hard-Coding
  • Handling Large Data Volumes (LDV)
  • Governor Limits Management
  • Efficient Querying and DML Usage
  • Modular and Maintainable Code

Visualforce Page

This course is designed to introduce learners to the Visualforce framework, Salesforce’s original markup language used to create custom user interfaces that interact with Apex. It is ideal for developers and admins with basic Salesforce knowledge who want to start building customized UI elements.

  • What is Visualforce?
  • Key Features of Visualforce
  • MVC Architecture Overview
  • Visualforce vs. Lightning vs. Classic
  • When to Use Visualforce
  • Creating a Basic Visualforce Page
  • Visualforce Page Structure
  • Using the <apex:page> Component
  • Rendering Pages in Salesforce UI
  • Standard Visualforce Components Overview
  • Commonly Used Tags: <apex:form>, <apex:pageBlock>, <apex:inputText>, <apex:commandButton>
  • Using Expressions ({!}) for Data Binding
  • Static vs. Dynamic Content Rendering
  • What is a Standard Controller?
  • Binding Visualforce Pages to Standard Objects
  • Performing Basic Operations (View, Edit, Save, Delete)
  • Using <apex:detail> and <apex:relatedList> Tags
  • Introduction to Apex Controllers
  • Creating a Custom Controller Class
  • Controller Extension Basics
  • Invoking Apex Methods from Visualforce
  • Input Components: <apex:inputText>, <apex:inputField>, etc.
  • Output Components: <apex:outputText>, <apex:outputField>
  • Command Buttons & Action Methods
  • Page Navigation Techniques
  • Displaying Data with <apex:dataTable> and <apex:repeat>
  • Styling Tables and Using Pagination (Basic)
  • Conditional Rendering
  • Using Inline CSS
  • Adding External CSS and JavaScript
  • Applying Salesforce Standard Styling (apex:pageBlock, apex:facet, etc.)
  • Using Developer Console and Debug Logs
  • Visualforce Page Messages
  • Error Handling
  • Code Reusability and Performance Tips

Lightning – AURA

This course introduces learners to Lightning Aura Components, Salesforce’s original component-based UI framework. It is ideal for developers who want to build responsive and interactive applications for the Salesforce Lightning Experience.

  • What is Lightning Aura?
  • Aura vs. Visualforce vs. Lightning Web Components (LWC)
  • Component-Based Architecture
  • When to Use Aura Components
  • Tools Required: Salesforce CLI, VS Code, Dev Console
  • Component (.cmp)
  • Controller (.js)
  • Helper (.js)
  • Style (.css)
  • Design (.design)
  • SVG (.svg)
  • Documentation (.auradoc)
  • Creating an Aura Component in Developer Console
  • Using <aura:component> Tag
  • Using Basic UI Tags: <lightning:button>, <aura:attribute>, <ui:inputText>, etc.
  • Understanding Markup Structure
  • Defining and Using <aura:attribute>
  • Data Binding in Aura
  • One-Way and Two-Way Binding
  • Using Expressions in Markup
  • Overview of Events in Aura
  • Component Events vs. Application Events
  • Creating and Firing Component Events
  • Registering and Handling Events
  • Using aura:handler
  • Passing Data Between Components
  • Parent to Child Communication
  • Child to Parent Communication
  • Using Events for Component Interaction
  • Calling Apex from Aura Controller
  • Using @AuraEnabled Methods
  • Handling Server Responses (Success, Error, Incomplete)
  • Displaying Data from Salesforce in Components
  • Navigating to Records, URLs, and Components
  • Using lightning:navigation
  • Page Reference Types
  • Introduction to SLDS
  • Applying SLDS Classes to Components
  • Creating Responsive Layouts
  • Using Chrome Developer Tools and Browser Console
  • Console Logging and Alerts
  • Component Performance Tips
  • Aura Best Practices and Naming Conventions

Lightning Web Component (LWC)

This course equips learners with a solid understanding of Lightning Web Components (LWC)—Salesforce’s modern UI development framework built on standard web technologies (JavaScript, HTML, and CSS). It is ideal for developers transitioning from Aura or Visualforce to modern Salesforce front-end development.

  • What is Lightning Web Components?
  • LWC vs. Aura vs. Visualforce
  • Benefits of Using LWC
  • Prerequisites for LWC Development
  • Setting Up the Development Environment:
    • Salesforce CLI
    • Visual Studio Code (VS Code)
    • Salesforce DX
    • Developer Org or Scratch Org
  • .html
  • .js
  • .js-meta.xml
  • .css (optional)
  • .svg (optional)
  • Tests/ (optional)
  • Basic HTML in LWC
  • Data Binding Techniques:
    • One-way Data Binding
    • Template Expressions
  • Conditional Rendering (if:true, if:false)
  • List Rendering (for:each, iterator)
  • Template directives and template nesting
  • Introduction to Modern JavaScript (ES6+)
    • let/const, arrow functions, destructuring, spread
  • Declaring properties and fields
    • @track (legacy), @api, @wire
  • Event handling in JavaScript
  • Computed properties
  • Lifecycle Hooks (constructor, connectedCallback, renderedCallback)
  • Parent to Child (using @api)
  • Child to Parent (custom events)
  • Sibling Communication
  • Using Lightning Message Service (LMS)
  • Pub-Sub pattern for communication
  • Scoped CSS
  • SLDS (Salesforce Lightning Design System)
    • Applying SLDS classes
  • Conditional Styling
  • Using External CSS Frameworks (if allowed)
  • Importing Apex Methods using @wire and imperative calls
  • @AuraEnabled Annotation
  • Error Handling in LWC
  • Displaying Server-Side Data in Components
  • Navigation using lightning/navigation
  • Navigate to Records, URLs, Components
  • Using lightning-record-form, lightning-record-view-form, lightning-record-edit-form
  • Custom Record Page Components
  • What is LDS?
  • Use Cases
  • Comparing LDS vs. Apex
  • Creating, Reading, Updating, Deleting Records using LDS
  • Composing multiple components
  • Dynamic component rendering
  • Reusable components
  • Slotting content with <slot>
  • Using external JavaScript libraries (e.g., Chart.js, Moment.js)
  • Loading libraries dynamically with loadScript() and loadStyle()
  • Calling external REST APIs from LWC via Apex (integration)
  • Using Chrome DevTools
  • Console Logs and Breakpoints
  • Introduction to Jest Testing Framework
  • Writing Unit Tests for LWC
  • Debugging Server-side and Client-side issues

Integrations

This course introduces the fundamentals of Salesforce integration, including how to connect Salesforce with external applications, APIs, and tools. It covers key integration patterns, APIs, authentication mechanisms, and hands-on integration techniques using Apex, REST, and SOAP.

  • What is Integration?
  • Why Integrate with Salesforce?
  • Real-world Use Cases and Scenarios
  • Introduction to Integration Patterns:
    • Request & Reply
    • Fire & Forget
    • Batch Data Synchronization
    • Remote Call-In & Outbound Messaging
  • Overview of Salesforce APIs
    • REST API
    • SOAP API
    • Bulk API
    • Metadata API
    • Streaming API (Basic Introduction)
  • Use Cases for Each API
  • Tools to Explore APIs (Postman, Workbench)
  • Overview of Salesforce Security
  • Authentication Methods:
    • Username-Password OAuth Flow
    • Web Server Flow
    • JWT Bearer Flow
  • Creating Connected Apps in Salesforce
  • Access Tokens and Refresh Tokens
  • Named Credentials
  • Remote Site Settings
  • Introduction to REST Architecture
  • Making REST API Calls to Salesforce (External Tools → Salesforce)
  • Using REST API to Access Salesforce Data
  • Performing CRUD Operations using REST
  • JSON Request & Response
  • Authentication with Postman
  • Using Workbench to Test REST Calls
  • Introduction to SOAP Protocol
  • WSDL – What It Is and How to Use It
  • Consuming Salesforce SOAP API via WSDL
  • Making SOAP Requests in Postman
  • Parsing XML Responses
  • HTTP Callouts Using Apex
    • GET, POST, PUT, DELETE
  • Making Callouts to External REST APIs
  • Parsing JSON/XML Responses in Apex
  • Using HttpRequest, HttpResponse, Http Classes
  • Exception Handling in Callouts
  • Using Named Credentials in Apex
  • What is an Apex REST Web Service?
  • Creating a Custom REST API with @RestResource
  • HTTP Methods: GET, POST, PUT, DELETE in Apex
  • Securing Apex REST APIs with OAuth
  • Testing Custom APIs using Postman
  • Introduction to Event-Driven Architecture
  • What Are Platform Events?
  • Publishing & Subscribing to Events
  • Use Cases for Real-Time Integration
  • Workflow-Driven Outbound Messaging
  • Use Cases and Configuration
  • Setting Up Outbound Message in Workflow Rules
  • Endpoint URL Configuration
  • Introduction to Common Integration Tools:
    • MuleSoft (Basic Mention)
    • Zapier
    • Informatica
    • Dell Boomi
    • Workato
  • Introduction to Salesforce External Services (Low-Code Integration)

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FAQ's

We have limited participants or only one participant in a live Salesforce Admin Online Training session to maintain the quality standards. Se we provide demonstration session before enrollment. without attending demonstration learner couldn’t able to clear his technical doubts about his desired technology. So we always recommend a learner to attend a demonstration with the Instructor who will deliver Salesforce Admin Online Training

All the instructors at SV Tech Soft are experts from the industry with minimum 9-12 years of relevant IT experience. They are subject matter experts for providing an awesome learning experience for Salesforce Online Training.

Yes, you will get Salesforce Training videos during Salesforce Online Training. and it is compulsory to work at home to enhance real time scenarios. And yes instructor will provide Salesforce Online Training study material during training tenure.

Yes you will get a Course completion training certificate from SV Tech Soft ,and Instructor will assist you to prepare workday certification.

A Salesforce has a wide range of responsibilities that include maintenance of the platform, fixing any bugs,
customizing the platform, training users, creating reports, as well as listening to user’s requirements to further develop Salesforce.
A Salesforce Admins role will differ from one company to another, depending on the company size among other factors.
But the core responsibilities above will be similar from role to role.

As Salesforce is a business-critical tool, it is important that a skilled individual can support the company with bugs, changes, issues,
training, and improvements to the tool. If a company does not hire a Salesforce, the tool may become unused due to adoption issues
as users become frustrated with the system.

Becoming a Salesforce is a fantastic career option. Salesforce are growing by around 30% year on year,
which means there is an ever-growing demand for Salesforce Admins to support the companies that purchase it.
In addition, the role is well paid, provides great career opportunities, and allows individuals to problem solve
and create solutions to complex business challenges. The Salesforce ecosystem also has a fantastic culture, read more about the community here.

Employers will usually want you to have a minimum number of years experience working with Salesforce before they will hire you,
they will also want to see that you have the certified administrator & pd1 exam. This can be tricky as it’s the classic chicken and egg situation,
you can’t get a job without experience, but you can’t get experience without a job.
Employers will hire junior Salesforce Admin positions to join their team, and therefore if you have an impressive CV this will be something to look out for.
In addition, if you are interested in going down the Salesforce Consultant route, it’s quite common for consultancies to hire junior or graduate positions to train them up quickly.
Depending on your professional background you may be able to supplement your Salesforce Admin role to make your CV more attractive. For example, if you have a background in project management,
this is a very valuable skill for a Salesforce consultancy, and possibly for a Salesforce Admin position if you will be running projects.

Please Contact (+91) 9394117119 or  you can share your queries through svtechsoft@gmail.com

You can also WhatsApp us @ +91-939-411-7119 to get more details.